In April 2024, we formalised a new kind of partnership with Luxgap. Not marketing co-branding: a shared operational brand, a shared pricing framework, a single point of contact for our clients. Two years on, the model has proved its worth.
How it began
Luxapps publishes platforms compliant by design. But our clients regularly faced a need we did not cover: making their organisation compliant — not just their tooling. ISO 27001, NIS 2, GDPR: these projects require a consultancy, not a software publisher.
Luxgap, a Luxembourg firm specialising in data privacy, faced the inverse: recognised regulatory expertise, but lower commercial visibility. The coming together happened naturally.
The model: one brand, two areas of expertise
We built an operational partnership, not a symbolic one. In practice:
- A shared pricing framework, transparent to the client.
- A shared methodological reference, audited each quarter.
- A Luxapps contact for commercial matters, a Luxapps × Luxgap duo for delivery.
- A joint brand on all deliverables (audit, action plan, accompanied certification).
For the client, it's one contract, one contact, two signatures.
"The client should not have to choose between a publisher and a consultancy. We owe them an integrated response, with a single point of entry."
Luxapps teamTwo years in numbers
- 30 engagements delivered under the joint brand.
- 6 ISO 27001 certifications delivered, including four first-time certifications.
- 18 NIS 2 audits conducted since the directive entered into force.
- 92% of clients renew their annual support engagement.
- 0 confidentiality incidents across the covered scope.
What's next?
Three major workstreams await us in 2026–2027. First, broadening the sectoral scope: we work today mainly with fiduciaries, payroll and the public sector. Health and energy are opening new NIS 2 needs we want to address.
Next, the automation of recurring controls — many reviews can be instrumented via connectors to our platforms. The partnership must benefit from our technical foundation.
Finally, a cyber-insurance offering, in cooperation with a partner to be announced in the coming months. Compliance does not cover everything — the residual risk must be insured.