Platform comparisons, pricing model, hosting, security, compliance, integrations. For anything not covered here, contact us — we answer honestly.
Yes. Same engine, same vault, same security and compliance guarantees. The difference is in operating experience: multi-client on FXP, single-scope on MySafeBox.
Yes. Since the foundation is shared, migration essentially means reconfiguring the operating mode, not exporting/reimporting data. A typical switch takes a few weeks.
For FXP and MySafeBox: one-time setup at launch, then a monthly subscription proportional to users or employees. No per-module licences.
For AI Studio: a scoped quote, then monthly rental of the delivered platform. No heavy upfront investment.
Standard annual commitment for licensed platforms, with reasonable notice at renewal. For AI Studio, term and exit conditions are specified in the contract — the goal is not to lock you in.
A 30-minute scoping call is enough. You describe your context (volume, scope, integrations), we provide a quote in 5 business days. Request a scoping call.
In Luxembourg or the European Union, exclusively. No data leaves the EU. Hosting and operations are run by Luxapps.
No Luxapps employee has access to customer data in plaintext during normal operations. Operational access (support, incidents) is named, logged, and subject to a formal procedure. Details are specified in the security annex of the contract.
Yes — Natively GDPR. Processing register shared with your DPO, data subject rights built-in, EU hosting, documented processors.
Internal audit completed in April 2026 with Luxgap. Certification audit scheduled for September 2026. The information security management system is operational; the external audit remains.
NIS2 applies to us indirectly, as a platform provider used by essential and important entities. We support our NIS2-subject clients — directly or via our partner Luxgap.
The main payroll engines used in Luxembourg. Connectors are maintained in-house by Luxapps. The Payroll Engine connector has been rolled out to all MySafeBox clients since April 2026.
Yes. Data migration (prior payslips, employee records, legal archiving) is scoped at project start. We handle the main market formats; non-standard cases are assessed individually.
You retrieve all your data in standard formats (PDF for documents, CSV/JSON for structured data), following a reversibility schedule defined in the contract. Permanent deletion on our end after the legal retention period.
Since 2011. First in custom development, then under licence (FXP, MySafeBox) from 2020, and with AI Studio since 2026. Over 1,000 organisations in Luxembourg and the Greater Region. See About for the full story.
Yes. Luxapps Sàrl, headquartered in Kahler, team in Luxembourg, code written in-house, EU hosting. Made in Luxembourg label and active member of the LPPF (Luxembourg Payroll Provider Federation, the association that brings together the main payroll players to harmonise practices and represent the sector to government when legislation changes).
Our Data Privacy partner. An independent advisory firm that handles compliance missions (ISO 27001, NIS2, GDPR) under our shared brand. See the Compliance page.
Via the contact form (reply within 24 business hours) or by email at contact@luxapps.lu.